Question 1

What makes TENNO Recovery different from Excess Elite or Surplus Systems?

Accepted Answer

TENNO is the only surplus recovery platform with a client self-serve portal (clients sign agreements, upload IDs, and get notarized from their phone), a compliance engine that applies fee caps by fund type, and a shared lead pool with crowd-sourced agent intel. Pricing starts at $50/month vs $197+ for competitors.

Question 2

Do you provide leads?

Accepted Answer

Yes. TENNO has a shared lead pool with surplus leads from counties across loaded states. Every agent's activity improves the pool. You can also import your own leads via CSV, PDF, screenshot, or URL on any plan.

Question 3

What is the difference between Starter and Pro?

Accepted Answer

Starter ($50/mo) includes full case management, shared lead pool with scoring, all import tools, 50-state compliance engine, client portal, and academy training. Pro ($97/mo) adds packet builder, warm leads, county filing intelligence, territory insights, and pipeline auto-advance.

Question 4

Is there a free trial?

Accepted Answer

Yes. All plans include a free 7-day trial with full access. No credit card required to start.

Question 5

Is surplus funds recovery legitimate?

Accepted Answer

Yes, surplus funds recovery is a legitimate business regulated at the state level. Requirements vary by state including PI licensing, fee caps, registration, and waiting periods. TENNO includes a 50-state compliance engine that shows you exactly what each state requires.